Terms & Conditions

  1. Permanent Address:
    A&B Store Fixtures
    6202 Swing Court
    Greensboro, NC, 27409
  1. Customer service contact info:
    Toll free # 1- 855-488-1988
    Local phone # 1-336-292-4488
    Local Fax # 1-336-292-0505
    Emails (for orders): sales@abfixtures.com
  1. Return Policy:
  • Do not return any damaged merchandise (please retain until damages are completely settled).
  • We will handle claims with FedEx.
  • All damages must be reported to A&B within 5 days of receipt (call 1-855-488-1988). We may require a picture to be e-mailed to our claims department for proof of damages before we reship you new merchandise.
  • Damages: Please inspect all product when received. If the shipping carton is damaged, please photograph the carton before opening.
  • Customer is responsible for all freight charges on returned items. There will also be a 25% restocking fee.
  • All returns must be in original cartons and new condition.
  • Do not return any merchandise without prior authorization (e-mail or call for a Return Authorization/RA#).
  • We have a 15 day return policy. You must notify us within 15 days of delivery to you.
  • Shipping policy:
  • We Primarily use FedEx Ground shipping, and pass along the exact shipping rate that they quote. You can be assured that you are getting the best shipping rate possible.
  • Tax will apply for all orders shipped in the state of North Carolina. Purchasers outside of NC are responsible for any state/local taxes as applicable.

Sorry, we are not able to ship outside of the Continental US (Alaska, Hawaii, and other countries).

 

(Revised 2/11/15)